Terms & Conditions

1. General

  • City Drive provides car rental services across Bangladesh with or without driver support, subject to availability.

  • By using our services, you agree to the terms and conditions outlined here.

2. Booking & Identification

  • Customers must provide valid ID (NID/passport) and driving license (for self-drive).

  • Booking is confirmed only after payment or deposit is received.

3. Vehicle Use

  • Vehicles must be used responsibly. Any illegal activity or reckless driving is strictly prohibited.

  • Smoking, drinking alcohol, or carrying illegal items in the vehicle is not allowed.

4. Damage & Liability

  • Customers are responsible for any damage caused during the rental period.

  • In case of an accident, the customer must inform City Drive immediately.

5. Return Policy

  • Vehicles must be returned at the agreed time and location. Late returns may incur extra charges.

  • Vehicles must be returned in the same condition as received.

6. Cancellation & Changes

  • City Drive reserves the right to cancel a booking due to unforeseen issues.

  • Customers must inform at least 24 hours in advance for cancellations.

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